Returns & Refunds Policy

At CosplayFits, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help with an easy returns process.

Return Policy Overview

Return Window

  • 30 days from delivery date
  • Items must be unworn
  • Original tags attached
  • In original packaging

Return Shipping

  • Free returns in Turkey
  • Customer pays international return shipping
  • Return label provided for domestic returns
  • Tracked shipping required

Refund Process

  • Processed within 5-7 business days
  • Original payment method
  • Full refund including initial shipping
  • Email confirmation when processed

Return Process

  1. 1

    Initiate Your Return

    Log into your account and select the order you wish to return. Fill out the return form indicating your reason for return.

  2. 2

    Package Your Return

    Ensure all items are unworn, undamaged, and in their original packaging with all tags attached.

  3. 3

    Ship Your Return

    Use the provided return label (domestic) or ship to our returns address using a tracked service (international).

  4. 4

    Refund Processing

    Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Non-Returnable Items

  • Items marked as "Final Sale"
  • Personal items (for hygiene reasons)
  • Damaged or worn items
  • Items without original tags
  • Items not in original packaging
  • Gift cards

Need Help?

Returns Address

41 Whitelaw Crescent, Dunfermline, KY11 4RR Fife/Fife, United Kingdom

Customer Service

+905417874673

Support Hours

Monday - Friday, 9 AM - 6 PM (GMT+3)